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Finally, all of your customer feedback in one place
Design better products with instant insights. Chat with sales calls, summarize support tickets, track themes on a dashboard, and auto-generate reports. The possibilities are endless.
AI Analysis
Automatic analysis to turn raw feedback to structured intelligence.
AI Dashboards Beta
Visualize customer trends alongside key business metrics.
AI Chat and search
Get instant answers and discover anything across customer data.
AI Docs Beta
Create shareable AI outputs to drive decisions and action.
Connecting the world’s greatest companies to their customers
From noise to knowledge
From noise to knowledge
2.3x
See more than double the return on your Dovetail investment, with payback in under six months.
30hrs
Reclaim almost a full workweek with AI-powered analysis and centralized access to feedback.
30%
Continuous, always on intelligence shortens development cycles and unlocks bandwidth across roles.
66%
Move from discovery to delivery faster—without sacrificing quality.
2.3x
See more than double the return on your Dovetail investment, with payback in under six months.
30hrs
Reclaim almost a full workweek with AI-powered analysis and centralized access to feedback.
30%
Continuous, always on intelligence shortens development cycles and unlocks bandwidth across roles.
66%
Move from discovery to delivery faster—without sacrificing quality.
Save time, reduce risk, and build what moves the needle.
Intelligence that pays off across the product lifecycle.
Want to see the full ROI of Dovetail?
Download the Forrester Total Economic Impact™ Study ↘The single source of truth
Your organization’s collective customer intelligence—unifying product, sales, marketing, and CX.
Built for trust at scale
Dovetail’s Compliance & Security framework covers SOC 2 Type II, ISO 27001, HIPAA, GDPR, and more—plus enterprise access via MCP Server.
Best practices, built in
Utilize our templates and standardization features to ensure consistency across your teams and bring order to your workflows.
Privacy without friction
Granular permission controls and redaction let you hide sensitive data and tailor access by role, team, or external vendor.
How customer insights drive and inspire Breville’s product innovation
Breville's iconic brand, built over decades, hinges on deep customer understanding. The global brand uses Dovetail to ensure every product aligns with user needs, driving brand loyalty and market leadership.
Atlassian champions their customer at a global scale with Dovetail
Global software giant, Atlassian, renowned for empowering teams with tools like Jira and Confluence, knows that meaningful innovation comes from truly understanding their customers.
How Itaú Unibanco delivers better banking experiences, faster with Dovetail
Since 2022, Brazil's largest bank has partnered with Dovetail, embracing an innovative approach to transform customer intelligence into award-winning banking products and experiences.
