Check out Dovetail Rewind 2025
Get total clarity from scattered feedback
Dovetail’s AI centralizes and analyzes your customer data to pinpoint the work that drives usage and revenue, so your team can build with confidence.
Connecting the world’s leading companies to their customers:
AI Analysis
Automatically classify and organize feedback across all your sources.
AI Chat and search
Query all of your customer feedback and get instant answers.
AI Dashboards Beta
Visualize the signals driving churn and growth, in real-time.
AI Docs Beta
Create shareable AI outputs to align your team and accelerate delivery.
AI Agents
Deploy agents to monitor your workspace, track changes, generate docs, and alert your team about risks, all from a single prompt.
Discover AI AgentsDovetail turns your customer feedback into docs, dashboards, and agents that drive your roadmap, revenue, and results.
Ingest feedback from everywhere
Centralize all customer feedback in one searchable library. Connect your tools to auto-import calls, tickets, surveys, interviews, and reviews.
Identify the next thing to work on
Turn that data into direction. Spot patterns and quantify the revenue impact of bugs so you can prioritize the problems that actually matter.
Move fast in the right direction
Move from problem to solution instantly. Chat with your data and generate PRDs and prototypes from your findings, giving engineering the context to ship fast.
Close the loop with agents
Cut weeks of manual work into hours. Automate everything from digests to reports, allowing you to ship more without adding headcount.
Ingest feedback from everywhere
Centralize all customer feedback in one searchable library. Connect your tools to auto-import calls, tickets, surveys, interviews, and reviews.
Identify the next thing to work on
Turn that data into direction. Spot patterns and quantify the revenue impact of bugs so you can prioritize the problems that actually matter.
Move fast in the right direction
Move from problem to solution instantly. Chat with your data and generate PRDs and prototypes from your findings, giving engineering the context to ship fast.
Close the loop with agents
Cut weeks of manual work into hours. Automate everything from digests to reports, allowing you to ship more without adding headcount.
2.3x
See more than double the return on your Dovetail investment, with payback in under six months.
30hrs
Reclaim almost a full workweek with AI-powered analysis and centralized access to feedback.
30%
Continuous, always on intelligence shortens development cycles and unlocks bandwidth across roles.
66%
Move from discovery to delivery faster—without sacrificing quality.
2.3x
See more than double the return on your Dovetail investment, with payback in under six months.
30hrs
Reclaim almost a full workweek with AI-powered analysis and centralized access to feedback.
30%
Continuous, always on intelligence shortens development cycles and unlocks bandwidth across roles.
66%
Move from discovery to delivery faster—without sacrificing quality.
Save time, reduce risk, and build what moves the needle.
Intelligence that pays off across the product lifecycle.
Want to see the full ROI of Dovetail?
Download the Forrester Total Economic Impact™ Study ↘Your organization’s collective customer intelligence. Unifying product, sales, marketing, and CX.
Built for trust at scale
Dovetail’s Compliance & Security framework covers SOC 2 Type II, ISO 27001, HIPAA, GDPR, and more—plus enterprise access via MCP Server.
Best practices, built in
Utilize our templates and standardization features to ensure consistency across your teams and bring order to your workflows.
Privacy without friction
Granular permission controls and redaction let you hide sensitive data and tailor access by role, team, or external vendor.
How customer insights drive and inspire Breville’s product innovation
Breville's iconic brand, built over decades, hinges on deep customer understanding. The global brand uses Dovetail to ensure every product aligns with user needs, driving brand loyalty and market leadership.
Atlassian champions their customer at a global scale with Dovetail
Global software giant, Atlassian, renowned for empowering teams with tools like Jira and Confluence, knows that meaningful innovation comes from truly understanding their customers.
How Itaú Unibanco delivers better banking experiences, faster with Dovetail
Since 2022, Brazil's largest bank has partnered with Dovetail, embracing an innovative approach to transform customer intelligence into award-winning banking products and experiences.
